Insert the memory card into the camera and turn the camera on. Using a card slot or card reader, copy the “firmware” folder to a memory card that has been formatted in the camera. Save and run the downloadable package to extract the firmware to a sub-folder in the new folder. Highlight Firmware version in the Set up menu and press OK to display the camera firmware version. Press the multi selector left to display menu icons, then highlight Set up and press OK.
Press the camera MENU button to display the menus. When users attempted to pair the camera with the smart device using the SnapBridge app under iOS 13, pairing would end in failure and a message to that effect would be displayed.
